Dear Prospective VéloTopo Customers,
Three of my friends and I from CA recently spent eight days riding in the Pyrenees with Jean-Philippe and Co. for my 40th birthday. I had looked at several different companies and selected VéloTopo based on their experience, ability to put together custom tours, area knowledge, emergency and rescue background and email exchanges that communicated an eagerness to please.
This was my fifth riding trip to France and I should have done it with VéloTopo since the beginning as every service claim made on the website is so true. The customer service and willingness to go the extra mile was superb and we would have never found the pleasant hoteliers without Jean-Philippe. The hotels were comfortable with such nice staff, the routes were as challenging as we requested with snacks and lunch along the way and even hot tea or coffee at the top of cold climbs.
One of our group was in a small accident and Jean-Philippe completely took charge and negotiated with the onlookers, police and hospital staff. I feel we would not have been able to do this without the experience and local knowledge provided by VéloTopo.
Additionally, we took a lot of pictures during our trip and the ones I have seen that VéloTopo took look like Graham Watson was behind the lens; amazing!
VéloTopo will be our guide if we ever take another riding trip to France or Corsica. Finally, if you are on the fence in any way about selecting VéloTopo call me and I would be happy to tell you all about it. (Phone number removed for customer's privacy. Please contact us to request it).
~James Gracey, USA
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